Best Shopify SMS Apps in 2024 [Must Have]

Get Closer to Customers with the BEST Shopify SMS Apps!

With the right Shopify SMS app, you can take your e-commerce business to new heights, providing a seamless and engaging customer experience while boosting sales and loyalty.

Make a well-informed choice, and watch your business flourish as you harness the power of SMS marketing to its fullest potential.

What are Shopify Apps & Shopify App Store?

Shopify Apps:

Shopify apps are third-party software applications that can be integrated into your e-commerce store to enhance its functionality and capabilities. These apps are designed to provide additional features, tools, and services that help you customize and optimize your online store. Whether you want to improve marketing, streamline order processing, enhance customer service, or manage various aspects of your business, Shopify apps are available to meet multiple needs.

Key points about Shopify apps:

• Enhanced Functionality: Shopify apps allow you to extend the basic features of your Shopify store, enabling you to tackle your store to meet your specific requirements.
• Diverse Categories: Apps are available across various categories, including marketing, sales, inventory management, shipping and fulfillment, SEO, customer support, analytics, and more.
• Flexibility: You can choose from different free and paid apps, depending on your budget and business needs.
• Customization: Many apps offer customization options, allowing you to adapt them to your brand and specific requirements.
• Integration: Apps are designed to integrate seamlessly with your Shopify store, making them user-friendly and easy to set up.
• Continuous Updates: Developers regularly update their apps to add new features, improve performance, and ensure compatibility with the latest changes to the Shopify platform.
• User Ratings and Reviews: Each app in the Shopify App Store is accompanied by user ratings and reviews, offering insights into app performance and reliability.
• Secure and Reliable: Apps in the Shopify App Store are screened for quality and security to ensure the safety of your store and customer data.

What are Shopify SMS Apps?

Shopify SMS apps are third-party applications that can be integrated with your Shopify online store to enable you to send text messages to and from your customers. These apps offer various features and functionalities designed to help you engage with your customers, improve communication, and enhance the overall shopping experience.

Key Features of SMS Apps for Shopify:

Here are some standard features and use cases of Shopify SMS apps:

• Marketing and promotions: SMS apps allow you to send marketing messages, special offers, and advertisements to your customers. You can create targeted SMS campaigns to boost sales and customer engagement.
• Customer support: Provide a direct channel for customers to contact your support team via SMS. Respond to inquiries, resolve issues, and offer assistance in a more immediate and personalized manner.
• Feedback and reviews: Gather customer feedback via SMS surveys and request reviews for your products or services.
• Subscription and loyalty programs: Use SMS to manage and promote loyalty programs, subscription services, and exclusive member benefits.
• Personalized communication: Customize your SMS messages based on customer preferences, behaviors, and past purchase history to increase relevancy and engagement.
• Two-way communication: Allow customers to respond to your SMS messages, creating a two-way dialogue for questions, feedback, or additional information.
• Compliance: Ensure that your SMS marketing campaigns comply with relevant regulations, such as obtaining opt-in consent from customers and providing clear opt-out options.

Popular Shopify SMS apps include apps like SMSBump, Postscript, and Tobi, each offering features and integrations. It’s essential to evaluate these apps based on your specific needs and goals, as well as consider pricing, ease of use, and customer support when choosing the right SMS app for your Shopify store.

Steps to Choose SMS Apps that best suit your Business Requirements

Choosing the right SMS app for your business on Shopify is crucial for effective communication with your customers and achieving your marketing goals. Here are the steps to help you select an SMS app that best suits your business requirements:

• Define Your Goals: Start by outlining your objectives for using SMS marketing. Are you looking to recover abandoned carts, improve customer engagement, or promote special offers? Understanding your goals will guide your app selection.
• Know Your Budget: Determine how much you’re willing to invest in SMS marketing. Consider both the cost of the app itself and any additional costs associated with SMS messages or subscriptions.
• Evaluate Features: Research different SMS apps and evaluate their features. Look for features that align with your goals. Standard features include abandoned cart recovery, order updates, marketing campaigns, two-way communication, and personalization.
• Check Integration: Ensure that the SMS app integrates seamlessly with your Shopify store. It should be easy to set up and work well with your existing systems.
• Compliance and Consent: Confirm that the app provides the necessary tools to obtain consent for SMS marketing and complies with relevant regulations or the Telephone Consumer Protection Act (TCPA) in the United States.
• Customer Support: Assess the level of customer support provided by the app provider. Quality support can be essential if you encounter issues while setting up and using the app.
• User-Friendliness: Consider the ease of use of the app. A user-friendly app will save you time and effort managing your SMS marketing campaigns.
• Trial Period: Many app providers offer trial periods or free plans with limited features. Take advantage of these to test the app and see if it meets your demands before committing to a subscription.
• Reviews and Ratings: Research user reviews and ratings for the app. These can provide insights into the experiences of other users and the app’s performance.
• Scalability: Think about your long-term needs. Ensure that the app can scale with your business as it grows. This is important for maintaining a consistent SMS marketing strategy.
• Customization and Branding: Look for an app to customize SMS messages to reflect your brand’s voice and style. Brand consistency is essential in marketing.
• Analytics and Reporting: Check if the app provides robust analytics and reporting tools. You should be able to track the performance of your SMS campaigns and make data-driven decisions.
• Data Security: Ensure that the app follows best practices for data security and encryption to protect customer information.
• Compare Multiple Options: Take your time with a decision. Compare multiple SMS apps that meet your criteria before making a final choice.
• Seek Recommendations: Ask for recommendations from other Shopify store owners or consult with professionals in the e-commerce industry for insights and advice.

By following these steps and carefully considering your business requirements, you can choose the SMS app that suits your basic needs and helps you achieve your marketing and communication goals effectively.

Best Shopify SMS Apps:

With the right Shopify SMS app, you can create meaningful connections with your audience, enhance the shopping experience, and drive your business toward success in the competitive world of e-commerce.

Best Shopify SMS Apps: Storemapper Store Locator Map

Storemapper Store Locator Map

Storemapper Store Locator Map Features:

• Easy Installation: Storemapper is an easy-to-install store locator app that allows you to display maps of unlimited store locations to boost sales.
• Multi-Platform Compatibility: The app works on desktop and mobile, making it accessible to various users.
• Google Maps Integration: Customers can easily find your store locations, dealers, or distributors with Google Maps and directions, enhancing their shopping experience.
• Analytics: Storemapper provides powerful analytics to help you understand which store locations receive the most searches and traffic, enabling data-driven marketing decisions to boost traffic and sales.
• Customization: You can fully customize the design and colors of the store locator using CSS to match your branding and website aesthetics.
• Bulk Location Management: Add unlimited worldwide locations in bulk, and you can also integrate these locations on Facebook and mobile platforms.
• Auto-Sync: Automatically sync data from Google Docs, your Shopify account, and more to keep your store locator up-to-date.
• Custom Pins: You can embed Google Maps with custom pins and use Google’s geocoder to ensure accurate location data.
• Pricing Tiers: Storemapper offers various pricing tiers to cater to different business needs and sizes.

Storemapper Store Locator Map Pricing:

• 7-DAY FREE TRIAL: FREE
  • Features:
    • Customize colors & buttons
    • Bulk Uploading & Data Export
    • Unlimited Traffic
    • Up to 1 location
  • MICRO: $24.99/month
    • Features:
      • Customize colors & buttons
      • Bulk Uploading & Data Export
      • Unlimited Traffic
      • Up to 100 locations
    • PRO: $39.99/month
      • Features:
        • Customize colors & buttons
        • Bulk Uploading & Data Export
        • Unlimited Traffic
        • Up to 1000 locations
        • Custom Map Themes
      • PREMIUM: $69.99/month
        • Features (Same as PRO):
          • 10000 locations
          • Powerful Analytics Suite
          • White Label
          • Sync from Google Drive
          • Facebook Pages Integration
          • Auto Remove Duplicates

Additional Information:

• All charges are billed in USD.
• Recurring commissions are billed every 30 days.
• The app has received positive reviews, with an overall rating of8 stars from 87.

Storemapper also offers a 7-day free trial, allowing you to explore the app’s features and capabilities before committing to a paid plan.

Best Shopify SMS Apps: SMSBump: SMS Marketing & Email

SMSBump: SMS Marketing & Email

SMSBump: SMS Marketing & Email Features:

• Powerful SMS and Email Marketing: SMSBump allows you to create and manage powerful SMS and email marketing campaigns to boost sales and revenue.
• Subscriber List Growth: Grow your SMS and email subscriber lists to reach a wider audience.
• Abandoned Cart Recovery: Recover abandoned shopping carts by sending SMS and email reminders to potential customers, encouraging them to complete their purchases.
• High-Converting SMS Templates: Choose from a library of high-converting SMS templates and automation designed to engage shoppers in real time and maximize customer interactions.
• Campaign Customization: Craft, personalize, and A/B test your SMS and email campaigns to optimize conversion rates.
• Real-time Event-Powered SMS Flows: Create SMS flows based on real-time events and custom conditions to engage subscribers at the right moment.
• Audience Segmentation: Create hyper-targeted audience segments to send personalized messages that resonate with subscribers.
• Flexible Pricing Plans: SMSBump offers flexible and transparent pay-as-you-grow SMS and email pricing plans to suit your business needs.

SMSBump: SMS Marketing & Email Pricing:

• FREE:
  • Free to install
  • Message rates start from $0.0165 (US)
  • Free 10,000 emails every 30 days
  • Campaign Builder and Planner
  • Customizable Automated Messages
  • All Subscription Tools
  • Audience Segmentation
  • 24/7 Email & Chat Support
• GROWTH: $19/month
  • Message rates start from $0.0149 (US)
  • Free 10,000 emails every 30 days
  • All Free Features Plus:
    • Unlimited Free Opt-In Keywords
    • Unlimited A/B Testing
    • Timezone-based Messages
    • Business Name as Sender
  • PRIME: $59/month
    • Message rates start from $0.0142 (US)
    • Free 10,000 emails every 30 days
    • All Growth Features Plus:
      • Click-to-Buy
      • Smart Predictive Segmentation
      • Branded Custom Short URL
      • Shopify POS Integration
    • POWERHOUSE: $199/month
      • Message rates start from $0.0130 (US)
      • Free 10,000 emails every 30 days
      • All Prime Features Plus:
        • Onboarding Specialist
        • Monthly SMS Strategy Sessions

Additional Information:

• SMSBump has received positive reviews with an overall rating of9 stars from 5,862 reviews.
• The app was launched on October 13, 2015.
• SMSBump is based in Pakistan and is built for businesses leveraging SMS and email marketing for sales growth.
• It integrates seamlessly with Shopify and works with popular Shopify plugins and platforms.

Best Shopify SMS Apps: Omnisend Email Marketing & SMS

Omnisend Email Marketing & SMS

Omnisend Email Marketing & SMS Features:

• Email Marketing and SMS Automation: Omnisend offers email marketing and SMS automation features to help e-commerce stores sell more effectively.
• Email List Growth: Grow your email list with exit-intent popups, spin-to-win games, and various signup forms to capture more leads.
• Pre-built Email Marketing Templates: Access ready-made email marketing templates for various occasions, such as Summer Sales, with no coding required.
• Abandoned Cart and Welcome Workflows: Easily set up left cart recovery and welcome workflows to engage with customers at critical moments.
• Ready-Made Automation: Use over 20 ready-made automations to personalize messages and generate more sales.

Omnisend Email Marketing & SMS Pricing:

• FREE:
  • Free to install
  • Reach up to 250 contacts with unlimited list size
  • Includes 500 emails per month and up to 60 global SMS
  • Professional Email Templates
  • Popups and Signup Forms
  • Pre-built Workflows and Automation
  • 24/7 Live Support
• STANDARD: $16/month
  • Reach up to 500 contacts with unlimited list size
  • Includes everything in the Free plan
  • 6,000 emails monthly and up to 60 international SMS
  • Optional Customer Success Manager starting at $400/month
• PRO: $59/month
  • Reach up to 2,500 contacts with unlimited list size
  • Includes everything in the Standard plan
  • Unlimited Emails and Free Global SMS
  • Optional Customer Success Manager starting at $400/month
  • Advanced Reporting
  • 24/7 Priority Support

Additional Information:

• Omnisend has received positive reviews with an overall rating of 8 stars from 5,323 reviews.
• The app was launched on March 10, 2014.
• Omnisend is based in Pakistan and is designed for businesses to improve their email marketing strategies.

Best Shopify SMS Apps: Amped: Email & SMS Popups

Amped: Email & SMS Popups

Amped: Email & SMS Popups Features:

• Fully Designed Popup Templates: Amped provides fully designed templates to help you capture more email and SMS subscribers. These templates are designed to maximize conversions.
• Limitless Customization: The app offers a no-code builder with endless customization options, allowing you to create popups, sticky bars, slide-ins, or any design you can imagine to fit your brand and style.
• Backed by Conversion Experts: Amped is backed by conversion experts in Raleigh, NC, and brings enterprise-level techniques and customization to everyone.

Amped: Email & SMS Popups Pricing:

• 14-DAY FREE TRIAL:
  • 20,000 VISITORS/MO
  • $100/month
  • All features
  • All templates
  • Full Amped university training
  • Up to 20,000 monthly visitors
  • Capture email, SMS, or create anything
• 50,000 VISITORS/MO:
  • $200/month
  • All features
  • All templates
  • Full Amped university training
  • Up to 50,000 monthly visitors
  • Capture email, SMS, or create anything
• 100K VISITORS/MO:
  • $300/month
  • All features
  • All templates
  • Full Amped university training
  • Up to 100,000 monthly visitors
  • Capture email, SMS, or create anything
• FULLY MANAGED PLAN:
  • $2,000/month
  • Done-for-you service
  • Custom designs
  • Everything is set up for you
  • Pricing based on traffic
  • All features included in Platform Plans

Additional Information:

• Amped has received positive reviews with an overall rating of 5 stars from 20 reviews.
• The app was launched on February 4, 2022.
• Amped is designed to help businesses create attractive popups to capture more email and SMS subscribers.

Best Shopify SMS Apps: Shoppy ‑ Mobile App Builder

Shoppy ‑ Mobile App Builder

Shoppy – Mobile App Builder Features:

• Customize Your App Home: Shoppy allows you to customize your app’s home screen anytime, enabling you to create a fantastic shopping experience for your customers.
• Organize Your Catalog: The app helps you organize your product catalog, making it easier for customers to browse and find their desired products.
• Intelligent and Quick Purchasing Process: Shoppy offers a fast checkout process and allows customers to store products in their cart for a simple, fast, and personalized shopping experience.

Shoppy – Mobile App Builder Pricing:

• 30-DAY FREE TRIAL: Try for Free
  • Try Shoppy for free and see how great the app for your Shopify store will look.
• SEED: $110/month or $1,080/year (save 18%)
  • Perfect for small businesses looking for slim and easy solutions.
• GROW: $225/month or $2,280/year (save 16%)
  • It is ideal for growing brands that want to engage customers and encourage recurring purchases.
• BLOOM: $565/month or $5,700/year (save 16%)
  • Suitable for structured brands in search of flexibility and extreme customization.

Additional Information:

• Shoppy has received positive reviews, with an overall rating of 5 stars from 21.
• The app was launched on November 16, 2021.
• Shoppy helps businesses create a mobile app for their Shopify store to enhance the shopping experience.

Best Shopify SMS Apps: Shopify Inbox

Shopify Inbox

Shopify Inbox App Features:

• Real-Time Customer Chat: Engage with customers in real-time as they shop on your online store. The app facilitates instant communication to answer questions and provide assistance.
• Customer Insights: Access live customer information, including products viewed, items in their cart, and past orders, to personalize your interactions and make product recommendations.
• Product Recommendations: Offer product recommendations and discounts directly within the chat to increase order value and drive sales.
• Automated Replies: Use automatic replies, frequently asked questions (FAQs), and contact capture to streamline conversations and provide quick responses.
• Seamless Workflow: Manage chat conversations directly from the Shopify admin, ensuring a seamless workflow and integration with your store.
• Mobile App: Stay connected with customers on the go with the Shopify Inbox mobile app.

Shopify Inbox App Pricing:

• Price: Free

Additional Information:

• The app has a 6-star rating based on 2,193 reviews.
• It was launched on August 14, 2019.
• The app is available in different languages to cater to a global audience.

FAQs for Best Shopify SMS Apps

What are Shopify SMS apps, and why do I need one?

Shopify SMS apps are third-party tools that allow you to send text messages to communicate with customers. You need one to improve customer engagement, recover abandoned carts, and enhance your marketing efforts.

How do I choose the right Shopify SMS app for my business?

Start by defining your goals and budget. Evaluate app features, integration with Shopify, compliance, user-friendliness, and customer support. Consider reviews, customization, scalability, and analytics.

Are there any additional costs associated with SMS apps?

Yes, in addition to the app’s subscription cost, you may incur charges for sending SMS messages. Be sure to understand the pricing structure of the app and any potential SMS costs.

What regulations should I be aware of when using SMS apps for marketing?

You should be aware of regulations like GDPR and TCPA. Ensure that the SMS app you choose helps you obtain customer consent and complies with relevant laws.

Can I try an SMS app before committing to a paid plan?

Many app providers offer trial periods or free plans with limited features. Use these to test the app and see if it suits your needs.

How can I ensure my SMS messages are on-brand and personalized?

Look for an app that allows customization and personalization of SMS messages to align with your brand’s voice and style.

Conclusion:

In conclusion, selecting the right Shopify SMS app is a decision that can impact your e-commerce business. By understanding your goals, budget, and customer needs, you can make an informed choice. Consider the features, integration capabilities, compliance with regulations, and the level of customer support offered by different SMS apps. Additionally, take advantage of trial periods to test the app’s functionality before committing.